Privacy Policy

1. Overview

UNLI provides access to multiple AI models with truly unlimited tokens. We prioritize privacy by design: we do not log or store your prompts or completions. This policy covers information we collect when you visit our website, create an account, interact with our application, or use our APIs.

2. Information We Collect

2.1 Account and Profile Information

When you register or manage your account, we may collect your name, email address, authentication details, and other optional profile information you provide.

2.2 Billing and Subscription Information

If you purchase a subscription, our payment partners may process your payment method and billing details. We do not store full payment card numbers on our servers. We may receive limited billing information (e.g., status, plan, timestamps) necessary to manage your subscription.

2.3 Service Usage and Technical Data

We may collect technical data such as device information, browser type, operating system, IP address (or region-level location), timestamps, and basic event metadata (e.g., API request counts, response statuses) to operate, secure, and improve our services.

Prompts and Completions

We do not log or store the content of prompts or completions sent through our API. Content may be processed transiently to fulfill your request and to provide the service, but is not retained by UNLI for logging or training purposes.

2.4 Communications

If you contact us or subscribe to updates, we may collect your contact details and the contents of your communication to respond and provide support.

3. How We Use Information

Provide, operate, and maintain the UNLI services and APIs
Authenticate users and secure accounts
Manage subscriptions, billing, and account lifecycle
Monitor system performance, reliability, and abuse
Improve features and user experience
Provide customer support and respond to inquiries
Comply with legal obligations and enforce our terms

4. Cookies and Similar Technologies

We may use essential cookies and similar technologies to keep you signed in, remember preferences, and protect your account. We do not use third‑party advertising trackers. You can control cookies through your browser settings, but some features may not function properly without them.

5. Data Retention

We retain account, subscription, and essential operational data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. As noted above, we do not retain the content of prompts or completions sent through our API.

6. Security

We implement reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. How We Share Information

We do not sell your personal information. We may share limited information with:

Service providers and subprocessors that help us operate our services (e.g., hosting, authentication, payment processing, email delivery, support tooling)
Model providers or infrastructure partners to fulfill API requests you initiate
Authorities or third parties when required by law, regulation, legal process, or to protect the rights, property, or safety of UNLI, our users, or the public
Successors in the event of a merger, acquisition, or asset transfer, subject to this Policy

When we engage subprocessors, we require them to handle information in accordance with applicable laws and with adequate security safeguards.

8. International Data Transfers

We may process and store information in countries other than your own. Where required, we implement appropriate safeguards for cross‑border transfers in accordance with applicable data protection laws.

9. Your Privacy Rights

Depending on your location, you may have rights under data protection laws, including:

Access the information we hold about you
Request correction or deletion of your information
Object to or restrict certain processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with your local data protection authority

To exercise your rights, please reach out through our support channels as described below. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and adjust related notices as appropriate.